As part of Ashley & McDonough, our family run business dates back as far as 1959 and has built up an enviable level of experience and expertise, allowing us to take on servicing, maintenance, installs, repairs projects of any size and complexity.
INTRODUCING ASHLEY & MCDONOUGH
Ashley & McDonough are a specialist compliance business focused on delivering a top-quality service to our customers.
We have a directly employed Technical Team and Helpdesk and believe that we are straightforward, honest people who genuinely want to help. Smart people who love what they do and have a lot of common sense.
- Helpdesk and engineers available 24/7 and fast response times for emergencies.
- Achieving 100% compliance consistently
- Directly employed Contract Managers, H&S and Quality Managers
- Great Technology –handheld PDA devices for engineers. All vans satellite tracked. Real-time visibility of engineer’s locations / estimated time of arrival. Customer gets a message and photo of the engineer about to visit with ETA time, on route
- First time fix rate – at 96% this makes it one of the best in the sector.
- Winter fleet – 4×4 vehicles to get to difficult areas
Our inclusion on a number of prestigious Procurement Frameworks gives us the platform to showcase our commitment to customers. It will allow us to forge new relationships based on our depth of experience and commitment to delivering on promise.
We aim to improve lives by creating better environments in which to live and work and to make an impact by delivering services to our customers with enthusiasm, care and understanding.
What our customers say about us
I would have no hesitation in recommending Ashley & McDonough to work on any type of service contract, over the past 3-4 years they have performed to a very high standard & have acted very professional when on the estate buildings carrying out the service contract that had been awarded, I have built up a good working relationship with the contract manager, and all the office staff who are very diligent.
Recently we had a major flood within one of the plant rooms at the HQ Mann Island – A&M engineers attended site on very short notice (6.00 am) and where outstanding in their actions to resolve the many issues, which enabled the office to operate & have very little impact on the staff welfare facilities & disruptions across all the floors.
We have worked in partnership with The AM Group since July 2020.
The Team deliver commercial plant, heating, and ventilation servicing, maintain existing systems, install new equipment as requested, as well as the provision of 24/7 repair service and testing certification to meet regulatory requirements.
It has been a pleasure to work with them from the start of mobilisation to the present.
The company are very fair and reasonable with costing jobs, if there is an enquiry it is picked up and dealt with immediately.
The contract is running smoothly, and I have found staff are.accessible.at.all.times to address any enquires.
I have also found that The AM group are willing and able to take on extra work if required and complete jobs in a timely manner.
We find Ashley & McDonough to be a great gas contractor who have worked closely With us since 2015 on making sure we remain compliant and keep our customers safe.
Good communication & access to infomation has improved with their introduction of a new system, Propeller.
Any issues that arise are discussed and dealt with promptly.
Good customer satisfaction with the service provided.
We cary out sample independent audits.